Dedicated call center professional with over 15 years of experience in inbound sales and customer support, equipped for remote roles.
Handled inbound sales calls, providing customer support and closing sales agreements
Set up and managed a home office conducive to professional remote work environments
Effective verbal communication with clients in a sales-focused call center setting
Experienced in sales environment operations and customer interaction processes
Estee Lauder
Alorica
In charge of a group of 13 Agents to ensure Quality and Production Levels
Sitel
compare different Hotels room prices and amenities to provide the best option to customer
Imation
Overseas Training, Credits, Fines, Shortage on Purchase order shipments, Carrier Info & Tracking etc.
Sitel
Bachelor’s degree
Bachelor Science & Commerce
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