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Paula

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Bogotá,Bogota D.C.,Colombia
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Competencies

Pastry ProductionIntermediate

Demonstrated experience with Pastry Production.

Food SafetyIntermediate

Demonstrated experience with Food Safety.

Inventory ManagementIntermediate

Demonstrated experience with Inventory Management.

Technical SupportIntermediate

Demonstrated experience with Technical Support.

CRM ManagementIntermediate

Demonstrated experience with CRM Management.

Education

Technician in Bakery & Pastry
Mariano Moreno
Completed 2023
Technician in Early Childhood Education
INGABO
Completed 2008
High School Diploma
BethnShalom
Completed 2005

Languages

enNative

Experience

Pastry Cook (Night Shift – Glamping)

Paws Up Resort
May 2025 - Oct 2025

Night shift pastry production for luxury glamping area., Prepared desserts, breads, and VIP customized items., Managed mise en place, inventory, and workstation hygiene.

Line Cook & Pastry Cook

Yellowstone Club
Nov 2024 - Apr 2025

Produced pastries and plated dishes for service and events., Ensured quality, timing, food safety, and organization.

Customer Service & Technical Support Agent

Sutherland
Sep 2020 - Sep 2024

Phone and digital support with CRM management., Resolved technical issues and met KPIs (AHT, CSAT, FCR).

Kindergarten Teacher

Pequeños Exploradores Kindergarten
Jan 2006 - Nov 2012

Taught Reading, Writing, Math, Science, Social Studies & English., Led prevention campaigns and parent communication., Supervised school transportation routes.

Skills

Pastry ProductionFood SafetyInventory ManagementTechnical SupportCRM Management
Published on CazVid - May 17, 2026
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