Dedicated professional with a strong background in customer service, reception, and digital marketing. Skilled in communication, problem-solving, and SEO strategies to enhance client engagement and online visibility.
Utilized effective communication to interact with visitors, customers, and team members, ensuring clarity and professionalism.
Provided support, resolved issues, and maintained client relationships across remote and in-person roles.
Implemented organic SEO strategies to enhance website visibility and drive content marketing efforts.
Addressed customer concerns and operational challenges with effective solutions, supporting overall workflow.
BE INDEPENDENT HOME CARE
greeting visitors, handling calls, scheduling appointments, maintaining an organized reception area
ALORICA – BEST BUY
ensuring customer satisfaction, resolving issues, providing support, managing complaints
DASH BPO – LAUNCH THAT
promoting websites and services through organic search engine optimization, emphasizing quality content and strategic approaches
ENGLISH LANGUAGE STUDIES
GLOBAL ENGLISH COURSE
DEGREE IN HUMANITIES WITH A SPECIALIZATION IN ENGLISH
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