Motivated IT diploma student with practical experience in technical support, troubleshooting, and system configuration. Eager to contribute technical skills and strong communication in dynamic IT environments.
Skilled in troubleshooting hardware, software, and network issues to ensure optimal system performance.
Able to convey technical information clearly and effectively to both technical and non-technical audiences.
Capable of analyzing issues thoroughly and implementing effective solutions efficiently.
Collaborates well with colleagues to achieve common goals and improve service delivery.
Municipal Support Infrastructure Agent
Provided technical support for desktops, laptops and printers.. Troubleshoot network and connectivity issues within the LAN environment.. Installed and configured operating systems and software.. Assisted users with IT-related problems and ensured minimal downtime.
Matric
National Diploma in IT (Software development)