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Paola
Customer Service & Administrative Professional with 8 years of diverse experience
Video resume
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Competencies
Provided customer support and troubleshooting for US clients, ensuring client satisfaction.
Managed overdue payments, order processing, quotations, and follow-ups in billing systems.
Created posts, reels, and managed online catalogs using Meta Business and Squarespace.
Handled order preparations, inventory, warehouse organization, and price updates.
Education
Languages
Summary
Experienced professional skilled in customer support, credit management, social media, and administrative tasks with proven ability to handle diverse roles
Key Achievements
- Handled customer support and sales for US clients, managing inquiries and troubleshooting at Sykes (AT&T).
- Managed credit collection, billing, and follow-ups at Credit Manager, ensuring timely payments.
- Performed inventory management, order preparation, social media management, and client billing at Grupo Delgado.
Experience
Customer Service
Provided customer support and sales for US clients, Handled inquiries and troubleshooting
Credit Management
Collected overdue credit card payments, Managed payment tracking and follow-ups