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Administrative and HR professional with 10+ years of experience
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Competencies
Handled calendar management, correspondence, documentation, and data entry for efficient office operations.
Screened resumes, coordinated interview processes, and maintained candidate relationships to support hiring goals.
Addressed employee inquiries, resolved concerns, and de-escalated customer issues to ensure satisfaction.
Proficient in English, Spanish, French, and German, facilitating effective communication in diverse environments.
Experience with data entry, record-keeping, and familiarity with payroll systems such as ADP, Paylocity, and Paycor.
Education
Languages
Summary
Versatile professional with extensive experience supporting administrative operations, recruiting, and employee relations across diverse industries.
Key Achievements
- Provided comprehensive administrative support at SouthDesk, managing calendars, correspondence, documentation, and coordinating projects.
- Collaborated with hiring managers at ttg Talent Solutions to understand job requirements and conducted interviews, facilitating efficient recruitment processes.
- Worked closely with HR and payroll teams at Solvo Global, addressing employee inquiries, supporting employment verification processes, and leveraging multiple payroll systems.
Experience
Virtual Assistant
Provide administrative support by managing calendars, scheduling appointments, and organizing meetings., Handle email correspondence, ensuring prompt and professional responses to inquiries and requests., Create and maintain documents, spreadsheets, and presentations using Microsoft Office Suite, with skills in Excel., Assist with data entry, data management, and maintaining accurate records., Prioritize tasks and manage time effectively to meet deadlines and deliver high-quality work., Collaborate with team members to coordinate projects, track progress, and ensure timely completion., Assist with travel arrangements, expense reporting, and other administrative tasks as required., Maintain confidentiality of sensitive information and handle it with utmost professionalism., Demonstrate adaptability and a willingness to learn new concepts and technologies quickly.
Talent Acquisition Specialist
Collaborating with hiring managers to understand job requirements, responsibilities, and desired qualifications for open positions., Utilizing various channels such as job boards, social media, referrals, and networking to find potential candidates., Reviewing resumes and applications to shortlist candidates who match the job criteria., Conducting interviews, through phone calls or video calls, to assess candidates' skills, experience, and cultural fit., Using pre-employment tests, behavioral assessments, and other evaluation methods to gauge candidates' suitability for the role.
Employee Service Representative
Addresses and/or redirects employee inquiries regarding benefits and payroll., Completes employment verifications, salary verifications and other ad-hoc data entry projects., Works collaboratively with HR Program Managers, Benefits Specialists and Payroll Engineers to provide client employees with comprehensive support and resolve employee concerns., Proficient and knowledgeable of different payroll systems as ADP, Paylocity, Paycor, among others.
RECRUITER
Develop and update job descriptions and job specifications, Screen candidates resumes and job applications, Act as a point of contact and build influential candidate relationships during the selection process.
AGENT REPRESENTATIVE
Answering questions or addressing any concerns the customers may have., De-escalate situations involving dissatisfied customers, offering patient assistance and support