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Entrepreneur & Operations Leader with diverse experience in management and digital strategies
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Competencies
Developed and executed comprehensive digital marketing and communication strategies to enhance brand visibility.
Provided multi-channel customer support, ensuring excellent client experiences in sales and service environments.
Handled administrative tasks including record keeping, invoicing, and office coordination across various roles.
Performed credit analysis, managed collections, and maintained detailed records of financial transactions.
Coordinated logistics, maintained documentation, and supported internal reporting and reporting functions.
Education
Languages
Summary
Experienced leader with a background in managing digital marketing, customer service, and administrative operations across diverse industries. Skilled in strategic planning, team coordination, and client relations, aiming to leverage these strengths in dynamic environments.
Key Achievements
- Founded and led Beauty by P's, developing an integrated digital commercial strategy and establishing a strong online presence.
- Managed multiple administrative roles, coordinating operations, maintaining records, and supporting financial processes in manufacturing and service firms.
- Implemented customer service strategies across digital channels, improving engagement and support responsiveness at Beauty by P's.
Experience
Fundadora & CEO
Desarrollar e implementar una estrategia comercial digital integral alineada con los objetivos comerciales., Establecer y administrar una presencia en línea efectiva., Brindar una excelente atención al cliente a través de varios canales digitales, incluidos el correo electrónico, el chat en vivo y...
Recepcionista
Gestión de llamadas, Organizar y realizar relación de facturas de suplidores, Manejo de caja chica, Cotizaciones de clientes, Manejo de programa SPA (WIN ADMIN)
Auxiliar de Créditos y Cobros
Análisis de crédito, Gestión de cobros, Mantener registros precisos de las interacciones con los clientes, el historial de pagos y las actividades de cobro., Conocimientos del programa SAP
Asistente Administrativa y de Operaciones
Dar seguimiento a instrucciones básicas y compromisos asignados por mi superior, Mantener archivos y registros actualizados, Funciones básicas en el área de contabilidad y recursos humanos, Coordinación y seguimiento de entrega e instalaciones de mobiliarios, Elaboración de reportes diarios de...