Palesa - Call Centre Agent with customer service experience

Johannesburg, Gauteng, South Africaen

Handled customer inquiries and provided support at I-Talk

Managed daily call volumes and maintained service quality

Published on CazVid

Summary

Dedicated Call Centre Agent with experience in managing customer inquiries and maintaining high service standards.

Customer ServiceIntermediate

Provided support and assistance to customers, resolving inquiries effectively.

Communication SkillsIntermediate

Maintained clear and professional communication with clients over phone interactions.

Problem-solvingIntermediate

Addressed customer issues by identifying problems and suggesting solutions.

Call ManagementIntermediate

Managed call flow and handled multiple customer interactions efficiently.

IsiZuluisiXhosa

I-Talk

Call Centre Certificate of attendance

Discover other professionals with similar experience