This is my profileContact via CazVidPalesa
Call Centre Agent with customer service experience
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers, resolving inquiries effectively.
Communication SkillsIntermediate
Maintained clear and professional communication with clients over phone interactions.
Problem-solvingIntermediate
Addressed customer issues by identifying problems and suggesting solutions.
Call ManagementIntermediate
Managed call flow and handled multiple customer interactions efficiently.
Education
Call Centre Certificate of attendance
ENT Call Centre
Languages
IsiZulu
isiXhosa
Sotho
English
Summary
Dedicated Call Centre Agent with experience in managing customer inquiries and maintaining high service standards.
Key Achievements
- Handled customer inquiries and provided support at I-Talk
- Managed daily call volumes and maintained service quality
- Developed communication and problem-solving skills in a call center environment
Experience
Call Centre Agent
I-Talk
Skills
Customer ServiceCommunication SkillsProblem-solvingCall Management
Published on CazVid - May 17, 2026