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Pablo

Treatment Planner with Data Migration & Client Support expertise

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San Antonio, Heredia Province, Costa Rica
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Competencies

Data Migration & CRM IntegrationIntermediate

Participated in data migration projects to Salesforce, ensuring successful transfer and setup.

Client Support & TrainingIntermediate

Served as Smile Partner to onboard new staff and aid clients in using software tools.

Sales & Customer EngagementIntermediate

Engaged with investors and customers at OBS, supporting sales and customer service activities.

System Access & Role ManagementIntermediate

Managed roles and access controls for clients and system administrators at Fujitsu Consulting.

Communication & Relationship SkillsAdvanced

Utilized active listening, storytelling, and objection handling to improve stakeholder interactions.

Education

High School Diploma
Liceo de San José
Completed 1998

Languages

EnglishC1

Summary

Experienced treatment planner and sales associate with expertise in CRM systems, data migration, and client onboarding, demonstrating strong communication and problem-solving skills.

Key Achievements

  • Migrated data to Salesforce at SmileDirectClub, enhancing data accuracy and access.
  • Assisted new staff at SmileDirectClub as Smile Partner, contributing to onboarding and retention.
  • Supported role and access developments for clients and administrators at Fujitsu Consulting.

Experience

Treatment Planner

SmileDirectClub
October 2017 - January 2022

Learned about software like Onix Ortho Analyzer, Onix, etc., Worked in data migration to Salesforce., Served as Smile Partner for new staff, helping them stay and last for the company.

Sales Executive

OBS
July 2015 - September 2017

Worked for investors trying to make them deposit into the platform., Part of the sales and customer service departments.

Salesforce

Fujitsu Consulting
2011 - 2015

Oversaw helping companies, owners, or system administrators with roles and access development.

Skills

Data Migration & CRM IntegrationClient Support & TrainingSales & Customer EngagementSystem Access & Role ManagementCommunication & Relationship Skills
Published on CazVid - Jul 3, 2025
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