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Oscar
Customer Service & Virtual Assistant with 3 years' diverse industry experience
Video resume
Customer Service / Virtual Assistant
I've worked for 3 years providing Customer Service and Virtual Assistant services for companies in different sectors in the United States. I've been in the telecommunications sector with Cricket Wireless and ATT, also in the retail sector with Walmart and Nobel Inc., in the finance sector with Leeloo Trading, and in the health sector with Caremax Inc.nnIhave handling chats, emails, inbound calls, outbound calls, doing data entry, placing orders, taking payments, collecting debt, etc
Contact
Bucaramanga, Santander, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered customer support through multiple channels, ensuring client satisfaction and issue resolution
Data Entry & Administrative SupportIntermediate
Performed data entry, order tracking, and appointment scheduling efficiently for various clients
Bilingual CommunicationAdvanced
Communicated effectively in both English and Spanish, handling diverse customer scenarios
Technical SupportIntermediate
Provided technical assistance related to product or service inquiries within support roles
Summary
Dedicated customer support specialist with 3 years experience in multi-sector environments, proficient in English and Spanish, skilled in communications, administrative tasks, and technical support.
Key Achievements
- Provided multilingual customer support in English and Spanish across sectors including telecommunications, retail, finance, and health
- Handled a variety of customer interactions including chats, emails, calls, and technical support, demonstrating versatility
- Performed key virtual assistant functions such as data entry, order processing, payment handling, and appointment scheduling
Skills
Customer ServiceData Entry & Administrative SupportBilingual CommunicationTechnical Support
Published on CazVid - Jul 3, 2025