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Customer Support Specialist at Foundever
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Competencies
Expertise in addressing customer needs, resolving issues efficiently, and maintaining positive client relationships.
Skilled in troubleshooting technical problems and providing solutions to enhance user experience.
Experienced in interpreting in medical and educational contexts, facilitating effective cross-cultural communication.
Strong verbal and written communication abilities across diverse professional and volunteer environments.
Education
Languages
Summary
Dedicated customer support specialist with over 4 years of experience in technical support, sales, and multilingual interpretation. Proven ability to enhance customer satisfaction and facilitate effective communication in diverse settings.
Key Achievements
- Provided technical support and sales assistance, enhancing customer satisfaction and retention.
- Contributed to a seamless customer experience through effective communication and problem-solving.
- Participated in volunteer interpreting roles, facilitating communication in medical and educational settings.
Experience
Atención al cliente
Atención al cliente, soporte técnico y ventas
Intérprete
Trabajo voluntario como intérprete
Intérprete
Trabajo voluntario como intérprete
Co-facilitador
Co-facilitador en el curso inductivo en la Universidad Nacional de Panamá.
Intérprete
Trabajo voluntario como intérprete