Labor technician with customer service and operational skills in aviation
Handled passenger interactions to facilitate check-in and improve customer experience
Managed airline operating systems to support check-in and documentation processes
Generated boarding passes and maintained accurate documentation for flight operations
Provided clear communication in customer service roles within busy airport environments
Experienced labor technician at Avianca S.A with skills in customer service, documentation, and operating airline systems.
Check-in: generation of boarding passes, documentation control, Customer service in the pre-check-in area (Host), Management of the company's operating system