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Junior Administrator with 2+ years in marketing and communication
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Competencies
Applied in managing documentation, data entry, and supporting team operations.
Demonstrated in responding to customer queries and promoting services at CCI.
Utilized for updating company databases and maintaining client lists.
Handled invoicing and quotations administration using SAGE.
Education
Summary
Versatile Junior Administrator and customer service provider with proven skills in office support, record management, and client engagement.
Key Achievements
- Supported multiple departments with administrative functions at Ewe Sana Marketing & Communications.
- Processed invoices and managed documentation using SAGE software.
- Handled customer queries and promoted services in a call center environment.
Experience
Junior Administrator
Provided administrative support across departments., Managed emails, communication, and documentation., Updated company databases and client lists., Processed invoices and quotations using SAGE., Assisted with analytics and tender/RFQ applications.
Agent
Handled inbound customer calls., Resolved queries and promoted services., Met customer service performance targets.
Teacher Assistant
Assisted teachers with classroom tasks., Supported learners with reading and ICT., Completed administrative duties.