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Nompumelelo
Customer Service Professional with Experience in Hospitality
Video resume
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Competencies
Skilled in addressing customer needs to ensure satisfaction and repeat business.
Proficient in verbal and written communication, enhancing team coordination and customer relations.
Able to use essential software tools for reservations, billing, and data management.
Collaborates effectively with colleagues to ensure smooth restaurant operations.
Education
Languages
Summary
Motivated individual with hospitality experience, strong communication, and computer skills. Education in Business Management complements my customer-focused approach. Eager to contribute to dynamic teams.
Key Achievements
- Provided exceptional customer service resulting in positive feedback from patrons.
- Demonstrated effective communication skills in a fast-paced restaurant environment.
- Developed computer literacy skills to efficiently handle reservations and billing processes.
Experience
Waiter
Skills
Video Transcript
Video Transcript 1
In my previous workplace, whereby I was a cashier, we had there by the snakee, we had our own section whereby you need to tidy up every morning and every afternoon. So to ensure accuracy, I used to come 10 minutes earlier before my clock time to tidy up because when you stand there by the till, you don't get a chance to go and tidy up because customers are always coming in and they want to pay. So the thing I did to ensure accuracy, I just came, I always came 10 minutes earlier before my clock time to tidy up every year. When it's time to work, I did tidy up, so that is how I ensured the accuracy.