This is my profileContact via CazVidNolwazi
Educator Assistant
Contact
Durban, KwaZulu-Natal, South Africa
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and handled inquiries for diverse campaigns at contact centers.
Communication SkillsAdvanced
Interacted with customers in retail and contact center settings, effectively managing queries.
MultitaskingIntermediate
Managed multiple responsibilities across school support, retail, and customer service roles.
Problem SolvingIntermediate
Addressed customer needs and resolved issues in contact center environments.
TeamworkIntermediate
Collaborated with colleagues in retail, education, and contact center roles to achieve goals.
Education
Matric
Mowat Park High School
Completed 12/2010
Educare N6
Springfield FET College
Completed 06/2016
Languages
IsiZulu
English
Summary
Experienced in contact centers, retail, and educational support with strong communication and problem-solving skills.
Key Achievements
- Handled customer inquiries and maintained service quality across multiple campaigns
- Progressed through roles at Contact Centre International, gaining diverse client experience
- Supported educational and retail environments, demonstrating adaptability
Experience
Educator Assistant
Primrose Primary school
01/2017 - 03/2021
Cashier
Orientals
06/2021 - 12/2022
Agent
Contact Centre International (CCI)
01/2023 - 01/2025
Talk Talk (UK Campaign), Beta Value (Customer Service), Retentions, Contact Engine
Agent
Contact Centre International (CCI)
02/2025 - 10/2025
Red Lobster (US Campaign), Customer Service
Skills
Customer ServiceCommunication SkillsMultitaskingProblem SolvingTeamwork
Published on CazVid - May 17, 2026