This is my profileContact via CazVidNokuthula
Customer Service Specialist with 5+ years in retail & hospitality
Contact
Pinetown, KwaZulu-Natal, South Africa
Available on CazVid
Competencies
CommunicationIntermediate
Utilized strong communication skills to effectively interact with customers and team members, ensuring clear information exchange.
ReliabilityIntermediate
Consistently dependable in meeting deadlines and maintaining high service standards under pressure.
Time ManagementIntermediate
Managed multiple tasks efficiently, prioritizing workload to ensure timely completion of responsibilities.
Attention to DetailsIntermediate
Ensured accuracy in handling customer data and transactions, minimizing errors and enhancing accuracy.
Education
Grade 12
Ntee High School
Completed 2023
Languages
IsiZulu
English
Summary
Dedicated customer service specialist with over five years of experience in retail and hospitality sectors. Skilled in communication, reliability, and time management to enhance customer satisfaction and team efficiency.
Key Achievements
- Resolved customer issues efficiently, leading to improved satisfaction scores.
- Led a team to implement new communication protocols, reducing errors.
- Managed schedules and training for new staff, enhancing team performance.
Skills
CommunicationReliabilityTime ManagementAttention to Details
Published on CazVid - May 17, 2026