Dedicated administrative professional skilled in document management, customer service, and qualitative research. Proven ability to support healthcare centers and educational institutions through effective coordination and communication.
Handled document organization, drafting, and official record keeping in various administrative roles.
Provided customer support, scheduled appointments, and maintained client relationships in medical and educational settings.
Utilized Atlas.ti for data classification and analysis to support academic research projects remotely.
Engaged in sales closing and client persuasion, effectively communicating value propositions in administrative roles.
H&B Medical and Aesthetic Center
Scheduling appointments and assisting patients, Data entry and administrative coordination, Customer orientation and service, Institutional calendar management and logistical support, Drafting of official documents and internal memoranda, Use of public administration platforms (FullTime, Quipux),...
Universidad Internacional del Ecuador (UIDE)
Data collection, classification, and analysis, Use of Atlas.ti software for qualitative analysis, Support in academic research development
Ministry of Education – Ecuador
Customer service and medical appointment scheduling, Sales closing and persuasive communication with clients, Billing and administrative support, Participation in the recruitment process
Medical Center Familias saludables
Customer service and medical appointment scheduling, Sales closing and persuasive communication with clients, Billing and administrative support
Bachelor’s Degree
Managed institutional calendars, logistics, and procurement processes across healthcare and education sectors.