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Logistics Support (Remote)
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Competencies
Proficient in Extensiv, Carrier 360, and Navisphere to manage shipments, track inventory, and coordinate logistics activities.
Experienced in Excel and Google Sheets for record-keeping, data analysis, and operational documentation.
Skilled in effective English communication, handling customer service, conflict resolution, and remote team coordination.
Provided administrative and operational assistance for logistics, customer service, and workflow management.
Education
Languages
Summary
Dedicated logistics and administrative support specialist experienced in managing warehouse operations, shipment tracking, and customer service. Skilled in logistics software, remote coordination, and effective communication.
Key Achievements
- Supported warehouse operations remotely in Colombia by creating pre-tickets in Extensiv to optimize inventory handling.
- Ensured accurate logistics processes within U.S. distribution centers, enhancing order flow efficiency.
- Maintained seamless communication with warehouses and carriers, resolving shipment issues and coordinating deliveries across multiple roles.
Experience
Logistics Support (Remote)
Provided operational support for warehouses from Colombia by creating pre-tickets in Extensiv to organize inventory before packing and dispatch., Ensured a smooth order flow and the accurate execution of logistics processes within U.S. distribution centers.
Administrative / Operations Support
Provided remote administrative and operational support for a U.S.-based company, managing customer communications via email and messaging platforms, coordinating appointments and service requests, maintaining accurate records, and supporting daily operational tasks to ensure efficient workflows and...
Logistics Coordinator
Tracked shipments and maintained constant communication with U.S. warehouses and carriers., Coordinated delivery appointments, resolved real-time issues, and managed logistics software while handling a high volume of customer service calls in English.
Customer Service Agent – Call Center
Assisted U.S. customers with banking applications, providing support and guidance on issues related to savings accounts, transactions, and general app functionality.