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Nicolas
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Competencies
Experiencia demostrada en Assertive communication.
Experiencia demostrada en Conflict resolution.
Experiencia demostrada en Client loyalty.
Experiencia demostrada en Adaptability.
Education
Languages
Summary
Perfil profesional
Experience
Audio Production and Post-production Technician
Served as Live Audio, Sound Reinforcement, and Mic Placement Technician for Trapmadol Vol. 1, Vol. 2 (SHOCK Magazine coverage), and Vol. 3.. Managed audio for private events, including 15th birthdays and first communions.
Customer Service Coordinator
Managed the end-to-end customer journey, including reception, personalized consulting, and retention.. Handled scheduling, resolved inquiries, and managed client requests professionally.
Sales and Customer Service Representative
Executed cold sales strategies and client prospecting to increase store revenue.. Handled objections and closed direct sales by identifying customer needs and building rapport.
Customer Service Associate
Delivered fast and efficient service in high-volume, fast-paced environments.. Collaborated with team members to ensure seamless service and high levels of diner satisfaction.