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Nicky

Sales and Brand Ambassador at Smollen Company

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Kempville, Mkhondo, South Africa
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Competencies

Customer ServiceAdvanced

Skilled in engaging customers to ensure satisfaction and foster repeat business.

Sales TechniquesIntermediate

Proficient in applying sales strategies to drive revenue and meet targets.

CommunicationAdvanced

Effective communicator capable of building rapport with clients and team members.

Problem-solvingIntermediate

Able to identify issues quickly and implement practical solutions.

LeadershipBeginner

Basic leadership skills with potential for growth in team management roles.

Education

Grade 12
Vryheid Comprehensive Secondary School
Completed 2010

Languages

English
Zulu
Afrikaans

Summary

Experienced in customer service, sales, and brand representation with a focus on enhancing customer experiences and driving brand growth. Skilled in communication, problem-solving, and building client relationships.

Key Achievements

  • Enhanced customer experience through attentive service at Mr Price from 2012 to 2015.
  • Successfully increased brand awareness and sales as a Brand Ambassador in 2025.
  • Developed strong customer relationships, driving repeat business and brand loyalty.
  • Executed sales techniques that contributed to achieving sales targets and boosting revenue.

Experience

Sales Assistance

Mr Price
2012 - 2015

Assisted customers in selecting and purchasing products, ensuring a positive shopping experience.. Handled cash registers, processed payments, and managed transactions accurately and efficiently.. Organized and replenished stock on the sales floor, ensuring product availability and presentation.. Collaborated with team members to achieve daily sales targets and improve store performance.. Maintained knowledge of current sales and promotions to effectively communicate offers to customers.. Resolved customer complaints and inquiries promptly, maintaining customer satisfaction and loyalty.

Brand Ambassador

Smollen Company
2025 - 2025

Increases brand awareness. Driven Sales. Acts as the face and voice of a company. Driving sales through positive representation in person and online. Developed and maintained relationships with customers to foster brand loyalty and repeat business.. Conducted market research and gathered customer feedback to provide insights for product development and marketing strategies.. Represented the brand at various promotional events to engage potential customers and increase product visibility.

Skills

Customer ServiceSales TechniquesCommunicationProblem-solvingLeadership
Published on CazVid - Jun 2, 2026
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