Skilled in technical support, customer service, and maintenance management, with a proven ability to adapt to various roles and industries. Committed to delivering quality solutions and enhancing client satisfaction.
Provided high-quality support and resolved customer inquiries efficiently at TELUS International and Capgemini.
Delivered technical assistance and support for clients, troubleshooting issues in diverse environments.
Supervised maintenance operations at Applebees, ensuring smooth functioning of equipment and facilities.
Effective communication in customer interactions and team coordination across roles.
Asensa Ascensores S.A.
Wáter Puré Para ti
Applebees
Allied Global
TELUS International
Capgemini Guatemala
Currently studying
Bachelor Industrial and Expert in Electronica (Radio and Television)
License in Pharmaceutical Chemistry
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Collaborated with teams in contact centers and maintenance to deliver consistent service quality.
Intouch CX, Innovative Contact Solutions
