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Intern at SONELGAZ with focus on administrative and customer service operations
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Competencies
Effectively engages with clients and team members to ensure clear understanding and positive interactions.
Works well within team settings to achieve common goals, demonstrating cooperation and reliability.
Assists in resolving issues and adapting to new challenges in dynamic work environments.
Manages tasks effectively to meet deadlines, ensuring productivity and quality of work.
Maintains composure and professionalism in high-pressure situations, enhancing service quality.
Education
Languages
Summary
Dedicated student with hands-on internship experience in administrative and customer service roles at SONELGAZ. Skilled in communication, teamwork, and problem-solving, seeking to leverage academic knowledge and practical skills in a professional setting.
Key Achievements
- Gained hands-on experience in administrative and accounting tasks within a major utility company.
- Supported daily customer service operations, enhancing client satisfaction and operational efficiency.
- Developed foundational understanding of internal processes in a large organization, fostering adaptability and problem-solving skills.
Experience
Stagiaire (Stage pratique)
Participation aux tâches administratives et comptables. Observation et soutien aux opérations quotidiennes liées au service client et à la facturation. Découverte du fonctionnement interne d’une grande entreprise publique