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Competencies
Experiencia demostrada en Customer Service.
Experiencia demostrada en Customer Support.
Experiencia demostrada en English-Spanish Communication.
Experiencia demostrada en French B2.
Experiencia demostrada en Problem Solving.
Education
Languages
Summary
Perfil profesional
Experience
Bilingual Customer Service Representative
Provided bilingual customer service in a fast-paced environment.. Managed customer-related information and data entry with attention to accuracy.. Adapted quickly to new technologies, software applications, and operational processes.. Applied effective time management to meet deadlines and collaborated with team members.
Shipping & Receiving Specialist
Managed inbound and outbound shipments, ensuring accurate documentation, labeling, and timely dispatch and receipt.. Coordinated with carriers, warehouse staff, and internal teams to resolve shipping issues and track orders.. Provided customer support by communicating shipment status and resolving delivery-related issues.. Worked in a multicultural and international environment.
Shipping & Dispatching
Coordinated shipping schedules to ensure orders were processed and dispatched on time.. Worked effectively under pressure while managing fixed shipping schedules.. Assisted with inventory audits, labeling, and warehouse organization.
Customer Service & Bakery Associate
Provided customer service in a French-speaking work environment.. Supported bakery operations and daily customer needs.. Communicated with customers and colleagues in a multicultural environment.. Developed adaptability and professional communication skills while working abroad.
Freelance English & French Language Instructor
Delivered personalized English lessons to children, teenagers, and adults.. Adapted communication and teaching approaches to different learners and goals.. Delivered private French lessons to teenagers and adults from 2020 to 2023.
Tour Guide
Provided visitor guidance and customer assistance in a tourism environment.. Communicated information clearly and supported positive visitor experiences.
Tour Guide
Guided visitors in a tourism setting and supported customer experiences.. Worked in a service-oriented environment requiring communication, adaptability, and attention to visitors' needs.