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Security Professional with 4+ years in access control and client liaison
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Competencies
Ensured client satisfaction by effectively managing client interactions and service requests at security posts.
Operated Gallagher and Ozone systems for security access, including searching, attendance, and delivery management.
Performed repairs and maintenance on security systems such as cameras and beams during technical training.
Directed calls professionally and ensured clear communication with clients and internal departments.
Installed and programmed security cameras, beams, and other security hardware during technical training at Fidelity.
Education
Languages
Summary
Skilled security professional with over 4 years of experience managing client satisfaction, operating security systems, and performing security hardware installations and repairs. Proven ability to ensure safety and operational efficiency.
Key Achievements
- Managed client satisfaction through efficient client liaison and adherence to service requirements at Phangela group (Teraco).
- Operated Gallagher and Ozone security systems for access control, enhancing site security protocols.
- Gained technical expertise in camera installation, security system programming, and maintenance during technical training at Fidelity.
Experience
Security Receptionist
Client Liason-ensuring client satisfaction in redoring service., Access control using Gallagher System and ensuring that Clients are being Served as per their tickets requirements to avoid /Compromise clients assets, Telephone Ettique-directing Calls to the relevant departments with professionalism.
Security Officer
Electronic Access Control using and Ozone System searching and attending deliveries.
Technical Learner
Camera Installations and Programming, Beams And Security System repairs and maintenance