Nana

Support Analyst

Contact

Accra, Greater Accra, Ghana

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Troubleshooting IT problemsAdvanced

Demonstrated experience with Troubleshooting IT problems.

Technical WritingAdvanced

Demonstrated experience with Technical Writing.

System AnalysisIntermediate

Demonstrated experience with System Analysis.

Information Systems ManagementIntermediate

Demonstrated experience with Information Systems Management.

Communication and Training DeliveryAdvanced

Demonstrated experience with Communication and Training Delivery.

Education

Bachelor of Science

West End University College (Affiliated with University of Cape Coast)

Completed 2023

Languages

EnglishFluent

Summary

Support Analyst open to new opportunities

Experience

Support Analyst

Rx Health Info Systems

Nov 2023 - Present

Provide IT support and troubleshooting for healthcare institutions including Ridge Hospital, Parliament of Ghana, Police Hospital, Amasaman Hospital, Civil Service, Jams Info Systems, and Glee Info Solutions.. Delivered training to health personnel nationwide under the NEHSA E‑Pharmacy Project, ensuring smooth adoption of digital health systems.. Created workflow documentation and manuals to improve system usability and reduce recurring issues.. Collaborated with teams to implement IT solutions that enhanced organizational efficiency.

Support Analyst

Rx health info systems

Nov 2023 - Present

Provide support for clients who use our system, conduct trainings also for clients, do troubleshooting and anything software related

Skills

Troubleshooting IT problemsTechnical WritingSystem AnalysisInformation Systems ManagementCommunication and Training Delivery

Published on CazVid - Sep 11, 2026

Contact Nana