This is my profileContact via CazVidMpumelelo
Customer Care Officer
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceAdvanced
Skilled in addressing customer needs, resolving issues, and ensuring positive shopping experiences.
MerchandisingIntermediate
Experienced in product placement, stock management, and visual presentation to boost sales.
Communication SkillsAdvanced
Effective communicator capable of engaging clients and collaborating with team members.
Inventory ManagementIntermediate
Proficient in stock control, restocking procedures, and inventory accuracy.
Education
Matric (Gr12)
Phoenix College
Imagination Lab
Languages
Xhosaread, write & speak
Englishread, write & speak
Zuluread, write & speak
Summary
Dedicated retail professional with over a decade of experience in customer service and merchandising. Proven ability to enhance customer satisfaction, optimize product displays, and improve operational efficiency. Seeking to leverage extensive retail expertise in a dynamic environment.
Key Achievements
- Provided exceptional customer service at Edgars Eastgate, enhancing customer satisfaction and loyalty.
- Successfully managed product displays and stock levels as a Merchandiser at Pack ‘n Stack, improving sales presentation.
- Streamlined shelf packing processes at Pick n Pay, reducing restocking time and increasing efficiency.
- Completed an assembler internship at Decofurn, gaining hands-on production experience.
Experience
Customer Care Officer
Edgars Eastgate (Men’s Formal Department)
2008 - 2009
Merchandiser
Pack ‘n Stack (PNS)
2015 - 2020
Merchandiser (shelf packer)
Pick n Pay Family store new market
2021 - 2022
Internship as an assembler
Decofurn
2024 - 2025
Skills
Customer ServiceMerchandisingCommunication SkillsInventory Management
Published on CazVid - Aug 4, 2026