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Process and HR Analyst with 5+ years of domain expertise
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Competencies
Applied process analysis and enhancements to improve operational efficiency.
Handled insurer inquiries and claim resolutions to support client satisfaction.
Verified provider credentials including education, training, and licenses.
Supported HR functions like recruitment, onboarding, and record management.
Maintained accurate documentation and records across multiple roles.
Education
Languages
Summary
Experienced in process analysis, credential verification, and HR operations with a focus on improving efficiency and compliance.
Key Achievements
- Resolved claim issues through direct insurer contact at Access Healthcare
- Verified provider credentials to ensure compliance at Cognizant Technology
- Streamlined recruitment and onboarding processes at Alldigi Technology
Experience
Senior Process Executive
Directly contacting insurers to inquire about claim status, address discrepancies, and obtain explanations of benefits, Tracking down and resolving issues related to unpaid or partially paid claims.
Senior Process Executive
Process of verifying a provider's education, training, experience, licenses, certifications, and other credentials.
Senior process Analyst (Referring Providers)
Analyzing and improving various processes within the company, often focusing on operational efficiency and effectiveness, Referring patients to the provider for their further treatment.
Junior HR executive
Supports the HR department with various administrative and operational tasks, including recruitment, onboarding, HR record management, and ensuring compliance with HR policies, Resume screening: reviewing applications and filtering candidates., Interview coordination: scheduling and coordinating...