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Moroakgau

Collection Agent

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Polokwane, Limpopo, South Africa
Available on CazVid
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Competencies

CommunicationAdvanced

Exceptional ability to convey information clearly and persuasively in various professional contexts.

Customer ServiceAdvanced

Proven expertise in addressing customer needs and maintaining positive relationships.

Decision-makingIntermediate

Capable of making informed decisions quickly to optimize workflow and outcomes.

Time ManagementAdvanced

Skilled in prioritizing tasks to meet deadlines and improve productivity.

Problem SolvingIntermediate

Effective at analyzing issues and implementing practical solutions.

Education

Diploma
Damelin
Completed 1995
Higher Certificate in accounting
Unisa
2007

Languages

Afrikaans

Summary

Dedicated professional with a background in telephonic debt collection, customer service, and administrative skills. Holds a diploma and higher certificate in accounting, with proven abilities in communication, problem solving, and time management.

Key Achievements

  • Successfully managed telephonic debt collection processes, improving recovery rates.
  • Developed strong communication skills to effectively negotiate and resolve customer issues.
  • Demonstrated high levels of self-motivation and discipline in a target-driven environment.

Experience

Collection Agent

Retail Apparel Group
1997 - 2001

Telephonic Debt collection

Skills

CommunicationCustomer ServiceDecision-makingTime ManagementProblem Solving
Published on CazVid - Jul 29, 2026
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