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Monica

Project Manager with 10+ years of experience in IT and Software Development

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San José, San José, Costa Rica
Open to remote
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Competencies

Project ManagementExperto

Supervises project scope, schedules, and resources to ensure successful execution.

Agile & Scrum MethodologiesAvanzado

Applicable in managing iterative project phases and facilitating sprint planning.

Client CommunicationAvanzado

Maintains regular contact with clients to gather requirements and deliver project updates.

Team LeadershipAvanzado

Coordinates and mentors project teams to achieve common goals.

Risk ManagementIntermedio

Identifies potential project risks and implements mitigation strategies.

Summary

Experienced project manager with a strong background in IT projects, focusing on delivering high-quality software solutions through effective team leadership and client collaboration.

Key Achievements

  • Led multiple software development projects from inception to completion, ensuring on-time delivery
  • Managed cross-functional teams and coordinated with clients to gather requirements and provide updates
  • Streamlined project workflows which improved delivery efficiency and team collaboration

Experience

IT Project Support & Agile Team Facilitator

Procter & Gamble
2020 - 2025

Operations & Team Coordinator | Agile Support Function

Syniverse
2016 - 2017

Led daily stand-ups, sprint planning, and retrospectives for a cross-functional development team, applying Scrum principles to improve workflow and delivery., Acted as liaison between team members and leadership, ensuring alignment on priorities and timelines., Created executive-level presentations, reports, and documentation to support decision-making and project tracking., Supported automation initiatives by coordinating testing, defect tracking, and process improvements across business units., Managed administrative tasks for senior leadership, including scheduling, reporting, and internal communications., Supported cross-functional teams by coordinating daily operations, managing schedules, and streamlining communication across departments., Assisted leadership with administrative tasks including report generation, presentation design, and internal documentation to support strategic decision-making., Facilitated agile workflows by organizing team meetings, tracking progress, and ensuring alignment with project goals and timelines., Acted as a point of contact between technical teams and business units, helping translate operational needs into actionable tasks., Contributed to process improvement initiatives by identifying inefficiencies and proposing solutions that enhanced team productivity.

Category Supply Planning Analyst

Procter & Gamble
2015 - 2016

Executed interplant supply planning aligned with strategic operating objectives, ensuring optimal product flow across manufacturing sites., Collaborated with the Initiatives Team to integrate new product plans into rough-cut capacity planning, balancing innovation with operational feasibility., Monitored key performance indicators across the supply network, driving continuous improvement and alignment with business goals., Led inventory tracking and conducted gap analyses to identify discrepancies, improve forecasting accuracy, and support decision-making., Owned the elimination and monitoring of NPIs (New Product Introductions) in close coordination with the Business Planning Leader, ensuring smooth transitions and minimal disruption.

Skills

Project ManagementAgile & Scrum MethodologiesClient CommunicationTeam LeadershipRisk Management
Published on CazVid - May 17, 2026
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