Dedicated customer service representative with strong communication, problem-solving, and office skills. Committed to delivering high satisfaction and efficient support.
Skilled in engaging with customers to provide effective solutions and ensure satisfaction.
Proficient in verbal and written communication, facilitating clear and professional interactions.
Capable of analyzing issues and implementing effective resolutions efficiently.
Able to prioritize tasks effectively to meet deadlines and improve productivity.
Credico
Assisted customers with inquiries, complaints, and product/service information via phone, email, and in-person.. Resolved customer issues promptly and effectively, ensuring high satisfaction levels.. Maintained accurate records of customer interactions and transactions.. Collaborated with team members to improve customer service processes.. Handled administrative tasks such as data entry, filing, and scheduling.. Maintained office supplies and equipment, ensuring smooth daily operations.
Matriculation Certificate
Office Administration Certification
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Knowledgeable in office procedures and data entry, supporting administrative workflows.
