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Miya
Customer Service Representative
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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Communication.
Demonstrated experience with Organization.
Demonstrated experience with Microsoft Office programs.
Demonstrated experience with Google programs.
Education
Languages
Summary
Customer Service Representative open to new opportunities
Experience
Customer Service Representative
Organized and maintained a clean work environment.. Resolved customer concerns using strong communication and conflict management skills.. Updated Inventory using Square software system.. Helped customers navigate products within the store.. Maintained customer satisfaction with quick and professional handling of product returns.
Sales Associate
Performed opening and closing procedures.. Rotated products on the sales floor.. Provided excellent customer service by proactively communicating with clients to address their individual needs.. Memorized sales promotions and display plans to successfully market merchandise.. Used different computer systems to process POS transactions, and track sales promotions.
Sales Associate
Addressed 100+ daily customer inquiries via phone.. Worked independently in a remote environment while meeting productivity and quality goals.. Used different computer systems to provide callers with accurate information.. Maintained high customer satisfaction through clear communication and problem-solving.. Collaborated with team members and supervisors in a virtual setting.. Engaged with customers to build rapport and loyalty.