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Miguel
Contact
Competencies
Demonstrated experience with WhatsApp Customer Support.
Demonstrated experience with Instagram / Direct Messages.
Demonstrated experience with Customer Service.
Demonstrated experience with Order & Request Follow-up.
Demonstrated experience with Social Media Management.
Education
Languages
Summary
Professional profile
Experience
Customer Service & Social Media Support
Provided daily customer service through WhatsApp and Instagram, responding to questions, requests, and customer inquiries.. Managed multiple customer conversations while maintaining clear, respectful, and helpful communication.. Assisted customers with orders, service requests, follow-ups, and general information.. Supported social media communication and helped maintain a responsive online presence for the businesses.. Worked directly with customers in fast-paced restaurant environments, developing strong customer-care, communication, and problem-solving skills.