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Miguel
Customer Service Representative with 4+ years of experience in healthcare and insurance
Video resume
Foundever
I am a customer service representative I was working for Abbot Diabetes care helping customers with there replacement sensors that fell. For freestyle Libre 14 day 2 and 3. Providing with the necessary information if there were any questions. Prior to that I've worked also for Allianz Global Assistance. But I've maintained my self on customers service. I like helping people.
Contact
Ciudad de México, Ciudad de México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided solutions in healthcare and insurance sectors.
Communication SkillsIntermediate
Effectively conveyed product and service information to clients, ensuring satisfaction.
Problem SolvingIntermediate
Resolved customer issues related to product replacements and assistance queries.
Product KnowledgeBeginner
Gained familiarity with medical device products and insurance services through role-specific training.
Self MotivationIntermediate
Displayed initiative in seeking remote work opportunities and maintaining consistent performance.
Summary
Experienced in healthcare and insurance support roles with a passion for helping people remotely.
Key Achievements
- Provided customer support for Abbott Diabetes Care, assisting with product replacements and answering questions.
- Maintained a focus on customer service for Allianz Global Assistance, demonstrating consistency across roles.
- Developed strong communication and problem-solving skills through direct customer support interactions.
Skills
Customer ServiceCommunication SkillsProblem SolvingProduct KnowledgeSelf Motivation
Published on CazVid - Jul 3, 2025