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mevelyn
Administrative Assistant III
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Competencies
Demonstrated experience with Document Management.
Demonstrated experience with Customer Service.
Demonstrated experience with Invoicing Processing.
Demonstrated experience with LTO Documentation.
Demonstrated experience with Record Keeping.
Education
Summary
Administrative Assistant III open to new opportunities
Experience
Administrative Assistant
Organized and filed documents systematically for easy retrieval and reference.. Prepared and separated vehicle documents for LTO registration and processing.. Submitted required documents to banks and coordinated with relevant personnel.. Monitored document status and followed up on pending requirements and submissions.. Managed and monitored office supplies inventory and coordinated replenishment when needed.. Reviewed documents for completeness, accuracy, and proper information before submission.. Assisted with daily administrative, documentation, and coordination tasks.
Sales Associate
Greeted customers and provided assistance to enhance shopping experience.. Answered product-related questions to support informed purchasing decisions.. Processing payments (cash, card, e-wallet).. Processed customer returns and exchanges efficiently to maintain customer satisfaction.
Customer Service Representative
Answered high volume of inbound customer calls, maintaining service quality and professionalism.. Resolved customer concerns efficiently, ensuring timely resolution and satisfaction.. Maximised customer satisfaction by resolving service issues promptly.. Assisted customers with inquiries, orders, billing concerns, and issue resolution in a fast-paced retail environment.. Assisted customers with product-related questions and addressed feedback and complaints.. Maintained accurate records of customer interactions and followed company procedures for call documentation.
Sales Associate
Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.. Guided customers in selecting products tailored to their individual needs and preferences.. Informed customers about new products and promotions to drive sales.. Met sales targets through proactive promotion and excellent customer service.. Resolved customer queries using active listening and problem-solving skills.. Documented customer interactions to facilitate effective follow-up.. Worked flexibly across multiple customer access points.