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Mel
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Competencies
Demonstrated experience with Microsoft Office.
Demonstrated experience with Google Sheets.
Education
Languages
Summary
Professional profile
Experience
Scheme Management Officer
Manage relationships with card schemes, including Visa and Mastercard, ensuring compliance with scheme rules, policies, and regulations. Monitor credit card and personal loan product performance, analyzing transaction data, fees, and revenue trends. Coordinate with risk, operations, and marketing teams to implement promotions, pricing strategies, and new program initiatives. Prepare scheme reporting and documentation, and support the development of new credit card and loan products
Rater (Remote)
Evaluate and rate online content, search results, and AI-generated data against detailed quality guidelines. Perform data annotation and quality assurance for AI training models, ensuring accuracy and relevance. Analyze language nuances in Filipino and English to support localization accuracy and cultural appropriateness. Maintain consistent, high-attention-to-detail evaluations across large volumes of content
AI Image Annotator (Remote)
Label and annotate image datasets according to detailed project guidelines to support AI model training. Perform quality checks on annotated data to ensure accuracy, consistency, and adherence to labeling standards. Maintain strong attention to detail across high-volume annotation tasks within defined turnaround times
Auto Loan Documentation and Control Associate
Conducted comprehensive review and preparation of loan documentation in accordance with bank policies and operational controls. Scanned, uploaded, and managed documents within established document control systems and procedures. Maintained strict confidentiality of sensitive financial and customer documentation. Created standardized templates and coordinated with cross-functional departments to streamline documentation processing
ROPA Warehouse Asset Associate
Managed warehouse operations for repossessed vehicles, overseeing inventory, cleanliness, and security. Coordinated vehicle transfers and associated documentation in compliance with operational procedures
Auto Collection Associate (Email Inbound)
Contacted customers regarding overdue accounts and negotiated payment arrangements and solutions. Maintained accurate customer payment records and responded to customer inquiries and concerns