Md - Customer Care & Business Development Professional with 5+ years of experience

Dehradun, Uttarakhand, Indiaen

Consistently achieved sales targets through effective communication and persuasion at Ileads Auxiliary Services.

Resolved customer issues efficiently at Paytm, maintaining high satisfaction scores.

Published on CazVid

Summary

Experienced professional with over 5 years in customer service, sales, and business growth. Adept at building client relationships, resolving issues, and identifying new opportunities to drive success.

Key Achievements

Identified new business opportunities by analyzing market trends, contributing to company growth.

Skills

Converting leadsAdvanced

Skilled in turning prospects into customers, driving sales growth.

MultitaskingIntermediate

Efficiently manages multiple tasks simultaneously to ensure productivity.

Problem-solvingAdvanced

Quickly identifies issues and implements effective solutions.

Time managementIntermediate

Organizes tasks effectively to meet deadlines and optimize workflow.

Experience

Customer Care Executive

Paytm

Handled customer inquiries via phone and chat, ensuring prompt and professional responses.. Resolved issues efficiently, contributing to high customer satisfaction scores.. Maintained accurate records of interactions and solutions.

Telesales Executive

Ileads Auxiliary Services PVT LTD

Contacted potential customers to promote products and services.. Achieved sales targets consistently through effective communication and persuasion.. Strengthened client engagement and product knowledge.

Business Development Executive

Pearl Organisation

Researched market trends and identified new business opportunities.. Built and maintained relationships with prospective clients.. Assisted in developing and implementing growth strategies.