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Customer Care & Business Development Professional with 5+ years of experience
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Competencies
Skilled in turning prospects into customers, driving sales growth.
Efficiently manages multiple tasks simultaneously to ensure productivity.
Quickly identifies issues and implements effective solutions.
Organizes tasks effectively to meet deadlines and optimize workflow.
Education
Summary
Experienced professional with over 5 years in customer service, sales, and business growth. Adept at building client relationships, resolving issues, and identifying new opportunities to drive success.
Key Achievements
- Consistently achieved sales targets through effective communication and persuasion at Ileads Auxiliary Services.
- Resolved customer issues efficiently at Paytm, maintaining high satisfaction scores.
- Identified new business opportunities by analyzing market trends, contributing to company growth.
Experience
Customer Care Executive
Handled customer inquiries via phone and chat, ensuring prompt and professional responses.. Resolved issues efficiently, contributing to high customer satisfaction scores.. Maintained accurate records of interactions and solutions.
Telesales Executive
Contacted potential customers to promote products and services.. Achieved sales targets consistently through effective communication and persuasion.. Strengthened client engagement and product knowledge.
Business Development Executive
Researched market trends and identified new business opportunities.. Built and maintained relationships with prospective clients.. Assisted in developing and implementing growth strategies.