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Mayrim
Digital Operations Manager E-Commerce Marketplace Operations
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Summary
Digital Operations Manager E-Commerce Marketplace Operations buscando nuevas oportunidades
Experience
Farming Executive Colombia (KAM) Tu 360 Compras Bancolombia
Lead commercial interactions with different sellers to meet sales targets and ensure the best commercial offers.. Identify growth and expansion opportunities within the banking marketplace (Tu 360 Compras) to onboard more partners and generate better revenue for the accounts and the company.. Analyze data and trends to provide strategic recommendations and improve account performance.. Lead high-impact commercial strategies to boost marketplace sales and those of participating sellers.. Oversee the GMV results of the marketplace and proposed campaigns.
Key Account Manager (KAM) Puntos Colombia
Lead the commercial team to achieve sales goals and ensure the best commercial offers.. Identify growth and expansion opportunities within the assigned account to increase P&L revenue.. Analyze data and trends to provide strategic recommendations and improve account performance.. Serve as the main point of contact to resolve issues and manage client needs.. Oversee GMV results for the marketplace and proposed campaigns.
Category Manager – Home Appliances & Technology (Puntos Colombia)
Develop and execute category-specific strategies for home appliances and technology within the Puntos Colombia loyalty program, alongside the Growth Manager.. Manage product assortment, including selection, supplier negotiations, and inventory maintenance.. Analyze sales data and market trends to identify growth opportunities and improve category profitability.. Continuously monitor category performance and propose strategy adjustments to meet commercial and loyalty objectives.. Execute commercial strategies jointly with the e-commerce analyst to ensure sales.. Oversee GMV results for the category and campaigns.
Category Manager – Pet & CPG
Manage key accounts within the pet category to ensure smooth operations.. Hunt for new brands and stores to boost category growth and sales.. Oversee category sales to drive overall growth.. Plan and implement sales and logistics strategies for each client to increase sales with a differentiated marketing mix.. Lead positioning strategies for each seller.. Continuously research the market to stay updated on trends.
Key Account Manager (KAM)
Implemented a sales growth strategy using tools such as Amazon Ads, integrating sales and marketing teams.. Developed new markets to expand the sales portfolio to countries such as Canada and Mexico.. Led weekly sales and inventory planning meetings to improve inventory turnover.. Implemented reporting systems to support accurate market decision-making.. Designed and implemented an Excel coverage model to project inventory and production, avoiding overstock or stockouts.
Commercial Coordinator
Implemented CRM to manage potential and existing clients.. Coordinated logistics for clients and suppliers.. Developed sales strategies for different marketplaces (Amazon, eBay, etc.).. Conducted competitor analysis to understand market dynamics.. Designed competitive pricing strategies.
Risk Analyst
Ensured the bank’s compliance with regulatory obligations.. Investigated exceptional patterns to assess AML and operational risk exposures.. Developed business intelligence skills across industries and business models.
Supply Chain Intern
Processed purchase orders for all company departments, ensuring on-time delivery to distribution centers.. Evaluated and onboarded suppliers according to company standards.. Monitored purchase orders with suppliers and internal plants.