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Mauricio

IT Support Specialist with 2+ years in technology-driven environments

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Guatemala City, Guatemala, Guatemala
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Competencies

Technical SupportIntermediate

Provided end-user support and troubleshooting for technology issues.

NetworkingBeginner

Supported network-related tasks within organization infrastructure.

Database ManagementIntermediate

Worked with Oracle and SQLServer for database support and maintenance.

Project ManagementBeginner

Participated in planning, implementing, and following up on technical projects.

Interpersonal SkillsAdvanced

Utilized teamwork, communication, and leadership skills to support team functions.

Education

Licenciatura
Universidad Galileo Guatemala
Completed 2014
Bachillerato
Centro Escolar El Roble Guatemala
Completed 2011

Languages

EspañolNativo
InglésIntermedio

Summary

Experienced in providing technical support, user training, and system management in technology environments.

Key Achievements

  • Provided technical support to users at Telcel, ensuring smooth operations
  • Conducted training sessions on new technologies to enhance user capabilities
  • Supported system maintenance and updates for Windows, Oracle, and SQLServer platforms

Experience

Telcel

Proveer soporte técnico a usuarios, Entrenamiento para el uso de nuevas tecnologías

Skills

Technical SupportNetworkingDatabase ManagementProject ManagementInterpersonal Skills
Published on CazVid - Jul 3, 2025
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