Logistics professional with over 10 years of experience in dispatch, team management, and operational supervision across transportation and logistics firms. Skilled in coordinating large teams, managing client relations, and optimizing operational workflows.
Performed dispatch, trace, and delivery management for freight and transportation services.
Supervised operational teams, monitored performance, and managed human resources.
Responded promptly to customer inquiries, provided updates, and resolved issues related to transportation and logistics.
Generated reports on productivity, KPIs, and operational metrics for various accounts.
GP TRANSCO
Data entry., Document actions by completing reports, logs and records., Effectively prioritize situations and make decisions based on the information received., Providing driver updates to the customers and brokers., Assisting drivers with directions, breakdowns, load information., Dispatch and...
GLOBAL REACH
Respond promptly to customer inquiries via phone, email, or chat regarding shipping, receiving, and logistics operations related with limousine services., Assist customers with order tracking, dispatching requests, and any issues related to their transportation.
HUBTEK
Responsible for the operation control and management of between 10 to 18 accounts which are SURGE TRANSPORTATION, GILTNER, STEAMBOAT, CXL, GREAT LAKES, VERITAS, FREIGHT SOURCE, MAGNA, SHIPNOVA, SIMPLE LOGISTICS, WHITE HORSE, UCW, TRUXIO ETC., The main functions are related to the operation control...
IGT SOLUTIONS
Business Administration
Executive Training Program in Senior Management
English course
Course on Imports and Exports
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