Mauricio - Dispatcher with 5+ years of customer service and logistics experience

Delivered customer support, addressing needs and resolving concerns at AT&T.

Managed event logistics, booking, and promotions for large gatherings and weddings.

Proficient in dispatch software and Microsoft Office Suite to coordinate operations.

Applied conflict resolution skills in customer service and team management roles.

Communicates effectively in Spanish and English to serve diverse clients.

Provided primary customer support to internal and external customers., Offered advice and assistance to customers, paying attention to special needs or wants., Responded to customer requests for products, services., Maintained customer satisfaction with forward-thinking strategies focused on...

Performed event coordination for larger parties and gatherings., Managed administrative logistics of events planning, event booking, and event promotions., Inspected event facilities to confirm conformance to customer requirements., Worked closely with couples to meet wedding goals, maintain...