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Mauricio
Dispatcher with 5+ years of customer service and logistics experience
Video resume
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Competencies
Delivered customer support, addressing needs and resolving concerns at AT&T.
Managed event logistics, booking, and promotions for large gatherings and weddings.
Proficient in dispatch software and Microsoft Office Suite to coordinate operations.
Applied conflict resolution skills in customer service and team management roles.
Communicates effectively in Spanish and English to serve diverse clients.
Education
Languages
Summary
Experienced professional with strengths in customer support, event coordination, and logistics management, bilingual in Spanish and English.
Key Achievements
- Provided primary customer support at AT&T, ensuring high customer satisfaction.
- Coordinated large-scale events, managing logistics and client relationships.
- Demonstrated leadership in team coordination and conflict resolution.
Experience
Customer Service Representative
Provided primary customer support to internal and external customers., Offered advice and assistance to customers, paying attention to special needs or wants., Responded to customer requests for products, services., Maintained customer satisfaction with forward-thinking strategies focused on...
Event Coordinator
Performed event coordination for larger parties and gatherings., Managed administrative logistics of events planning, event booking, and event promotions., Inspected event facilities to confirm conformance to customer requirements., Worked closely with couples to meet wedding goals, maintain...