Experienced bartender with a background in cruise ships, wakeparks, and bars. Skilled in customer service, intercultural communication, and managing challenging situations.
Provided exceptional service in hospitality and entertainment venues, ensuring customer satisfaction and positive experiences.
Effectively engaged with diverse clientele, enhancing service quality through clear and empathetic communication.
Handled conflicts and difficult scenarios with professionalism to maintain a positive environment.
Streamlined service operations in fast-paced settings to optimize workflow and customer satisfaction.
Malta Seafarers Company (MSC Cruises)
Royal Caribbean
La isla (almafuerte)
Laguna azul wakepark
Bachelor of Economics and Administration
Bachelor's degree in administration
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Worked effectively with international team members and clients, adapting to diverse cultural norms.