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Martha
Customer Service & Bilingual Communication with call center experience
Video resume
Customer service representative
Experience in customer service call centers, as a receptionist on site and remotely. I have also been Spanish and English teacher for all ages.
Contact
Guanajuato City, Guanajuato, Mexico
Open to remote
Available on CazVid
Competencies
Bilingual CommunicationExpert
Effectively communicates in English and Spanish in customer service and teaching roles, ensuring clarity and cultural sensitivity.
Customer ServiceAdvanced
Handles inbound and outbound calls, providing support and information to clients in a call center environment.
Teaching & Language InstructionIntermediate
Teaches English and Spanish as second languages to all age groups, adapting methods to diverse learner needs.
Teamwork & AdaptabilityAdvanced
Collaborates effectively in team settings and adapts to working remotely or on-site in various roles.
Summary
Experienced bilingual agent and language teacher with skills in customer service, communication, and adaptability in diverse environments.
Key Achievements
- Gained experience as a bilingual inbound and outbound call center agent
- Taught English and Spanish as a second language to diverse age groups
- Worked both remotely and on-site as a receptionist, demonstrating adaptability and teamwork
Skills
Bilingual CommunicationCustomer ServiceTeaching & Language InstructionTeamwork & Adaptability
Published on CazVid - Jul 3, 2025