This is my profileContact via CazVidMartha
Customer Service & Sales Professional with diverse experience in client support and retention
Contact
Santiago de los Caballeros, Santiago Province, Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to clients across multiple roles, ensuring customer satisfaction.
Sales & RetentionIntermediate
Engaged in sales and retention activities, building client relationships and handling inquiries.
Communication SkillsIntermediate
Conducted surveys and hosted interviews, demonstrating effective verbal communication.
Technical SkillsIntermediate
Proficient in Microsoft Office applications for documentation and communication tasks.
Education
Command Day Secondary School
Completed 2001
Languages
EnglishFluent
SpanishFluent
Summary
Experienced in customer support, sales, technical assistance, and media, with a focus on client engagement and problem-solving. Skilled in Microsoft Office and effective communicator across diverse platforms.
Key Achievements
- Conducted customer surveys and handled diverse roles across sales, customer service, and technical support
- Gained experience as a TV host interviewer, enhancing communication and public engagement skills
- Progressed through roles in customer support and sales, demonstrating versatility and adaptability
Experience
Sales Manager
IUNASI Exclusividades
2005 - 2006
Customer Service Agent
STREAM GLOBAL SERVICES
2008 - 2009
Call Operator
ROCOCO INVESTMENT (Datascension)
2006 - 2008
Conducted Surveys
Tech Support
United Nearshore Operations (UNO)
Sales/Retention Rep
Great Virtual Works (GVW)
TV Host Interviewer
TeleCibaoHD (Renacer es la Opción)
Customer Service Travel Assistant
GBS (Vive ncia)
Customer Service Rep
TC (Treasure Craft) Jostens
Skills
Customer ServiceSales & RetentionCommunication SkillsTechnical Skills
Published on CazVid - May 17, 2026