This is my profileContact via CazVidMarjorie
Welcome to CazVid!
Contact
Guatemala City,Guatemala,Guatemala
Available on CazVid
Education
Psicologia Industrial
Universidad Mariano Galvez
Completed 2015
Languages
enNative
Experience
PROCESSING AGENT/TAX AGENT
Telus International
January 2019 - October 2023
Verification and update of copies of credit reports of clients in the United States and Puerto Rico, customer services related property taxes
QUALITY ANALIST/ TEAM LEADER (QA/TL)
24/7 Intouch
February 2016 - October 2018
Audit and analysis of the work of each agent to achieve the required quality standard, Weekly report of each agent to keep track of performance, Quality calibrations, Weekly feedback to the entire work
BACK OFFICE AGENT
24/7 Intouch
April 2015 - January 2016
Credit card complaints and fraud investigations, Billing and customer ́s issues with incorrect charges
Intake Specialist
JustPoint
2025
Calls to people who filled forms in relation to a possible law suit and verify if they qualified
Published on CazVid - May 17, 2026