Experienced in sales strategy, team leadership, client relationship management, and transcription services. Proven ability to develop platforms, train teams, and handle diverse roles across multiple industries.
Led sales teams, built sales platforms, and managed client relationships across various industries.
Maintained long-term productive relationships with clients in solar, healthcare, and marketing sectors.
Recruited, trained, and coached teams to meet sales and service goals.
Performed real-time interpretation and transcription for speech pathologists and medical reports.
Cole Health
Assisting speech pathologist with education evaluations for autistic kids, Therapist sessions, etc., All done live on video sessions while transcribing verbatim all sessions.
Sunny Solar USA LLC
Client relations, CRM, Automation, Responsible for building the entire sales platform, Managing sales metrics, Overseeing the hiring and intake process of the company.
Multilingual Global Solutions S.A.C
Acquiring new clients in the solar industry, healthcare, online marketing & google SEO services, Maintained long term productive working relationships with our clients, Responsible for building various teams, sales, cx service, retention, while overseeing all goals for all departments...
3m Marketing S.A.C.
Testing, Implementation, CRM, Contributing to team oriented completion of goals.
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Utilized CRM platforms and automation tools to streamline sales and service workflows.
3mnetworks S.A.C.
Recruitment, Training and ongoing coaching to maximize sales reps performance, Monitored adherence and performance sales metrics to satisfy client demands.
Pullmantur Cruises (Royal Caribbean)
Service in a 5 star restaurant to clients with personalized needs, Training assistants in pressure environments while meeting weekly ratings, Translating menus, Catering to designated passengers, Attention to english clients (VIP) and inventories standard on cruise ships.
Moffit Cancer Center
Receiving incoming pathological reports in the form of voice recordings, Transcribing reports onto word documents.
Capital One, Inc
Customer service in the field of credit cards and debts, Finding solutions to problems of clients while offering different products in english and spanish.
County Seat
Assisting customers with sales in a clothing store environment.