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Customer Service & Sales Professional with experience in procurement and client relations
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Competencies
Skilled in addressing customer needs, resolving issues, and ensuring positive experiences.
Proficient in negotiating terms with suppliers and clients to achieve favorable outcomes.
Effective in conveying information clearly and building strong professional relationships.
Quick to adapt to changing environments and diverse team dynamics.
Capable of advising clients effectively, supporting sales objectives through product expertise.
Education
Languages
Summary
Dedicated professional with proven skills in customer service, sales, and procurement. Adept at building relationships, negotiating terms, and delivering exceptional support to clients and teams.
Key Achievements
- Successfully managed supplier and client relationships, optimizing negotiation terms at Vidriería Pinares
- Resolved customer inquiries and complaints efficiently at Startek, enhancing customer satisfaction
- Contributed to sales growth through effective client advising and product knowledge
Experience
Área de Compras y Ventas
Gestión de proveedores y clientes., Negociación de precios y condiciones de compra., Atención al cliente y asesoramiento en productos.
Servicio al Cliente
Atención y resolución de consultas de clientes., Manejo de quejas y solución de problemas., Trabajo en equipo para alcanzar objetivos de servicio.