Marianet - Data Analyst with 5 years of experience in finance and healthcare

Applied statistical techniques to interpret complex datasets and support business decisions.

Used SQL extensively for database querying, data extraction, and analysis.

Utilized Excel for data visualization, pivot tables, and advanced formulas.

Created dashboards and reports using Tableau and Power BI to communicate insights.

App Folio database/platform management for all properties, Marketing vacant units, Delinquency report for tenant rent payment, User activation for new and current residents, Insurance Policy management (make sure residents provide renters insurance information or activate automated Landlords liability Insurance policy), Calling and receiving calls from residents

Management Reporting, Head of 14 Departments/Accounts (overseeing 150 people), Daily Headcount Control, Payroll, Agent and supervisor feedback, Monthly Score Cards, Monthly Operations Bonus, Decision making and problem solving, User creation for all account agents through 'Servicenow' and 'UltiPro' Databases, Onboarding template access control for all positions, User termination for all account agents through 'Servicenow' and 'UltiPro' Databases, Monthly reward budget control and coordination, Staff vacation/PTO/VTO/Medical Leave/Suspension, Recruitment interviews for new hires, Operations seating chart, Work from home deployments, user creation, coordination and supervision.

Send resident reminders through App Folio, Start and follow up with eviction processes, Maintenance request management, Leasing process (coordinate showings, ask for FICO score info, monthly budget..)